Woman talking to doctor

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Welcome to the 2nd episode of Improving Your Health Care in 2 minutes! Last episode was on “How to be your own first responder” (read it here!) and today’s will cover “How To Communicate With Your Doctor”! While we of course need healthcare professionals, I think sometimes people forget that it is ultimately up to you to take charge of and advocate for your health because you, yes YOU, are the only one that fully knows your body.

There is a book called “Better Health Care in a Minute (or two)” (Kemper et al, 1993), that provides – you guessed it! – helpful tips for how to navigate health care to ensure that your health is in fact being cared for. Below is the second installment in my version of the “spark notes” of this book because it truly is important for all of us to be leaders in our own health journeys!

How To Communicate With Your Doctor: 

“Just like in Ping-Pong, you need two active players to get good health care: You and your doctor.”

  • Make the first 60 seconds count: 

    • The first minute of your appt are when you have your doctor’s full attention so it is important to start off strong!
      • Tell them your main complaint/issue first
      • Provide them with your record of symptoms
      • Let them know what you have already done as your own first responder
      • Share your guesses for what could be going on
      • Be 100% honest with your doctor. They can’t help you if they aren’t being told important info!

  • Know what and why you are being prescribed medication: 

    • It’s very important to know what medication you will be taking before it goes into your body! Learn the basics of the prescribed medication:
      • What is it called? Why do you need it? How long will it take to work? How long will you be on it? How do you take it (with or without food)? Are there any non-pharmaceutical alternatives?
    • Weigh the risks, benefits and costs:
      • What are the side effects? Could this drug react with something else you may take/eat? How much will this drug help? How much will it cost you and is there a less expensive option?
    • Be open with your doctor:
      • Tell them any concerns you may have, what you expect the drug to do for you (and ask if that is realistic). Also, be honest if you don’t intend to fill or take the prescription.

  • Know what and why you are being prescribed a test: 

    • If your doctor wants to order a test for you, ask them all of the questions above that you would ask for a medication!
    • Also ask:
      • How accurate? Is it painful? How will you feel afterwards? What are the risks/benefits? Cost? How can you prepare?
      • Again, let your doctor know any concerns you have – you have every right to ask as many questions as you need.

  • Save the last few minutes of their time: 

    • Before your doctor leaves the room:
      • Repeat your understanding of their diagnosis, prescription, prognosis, and treatment and ask if you are on the same page.
      • I repeat: Make double sure you are on the same page about everything you discussed!
      • If you are not comfortable with any part of the treatment plan, speak up – it is your right to feel knowledgeable and empowered about your path of treatment.
      • Have a follow-up plan: Do you need another visit? How will you get your test results? What warning signs do you need to look for? Will they follow up with you? What else do you need to know?

Stay tuned for Episode 3: Partnering With Your Doctor!

Written by GUADS staff member Kate with contributions from:

Kemper, D., Mettler, M. & Alves, F. (1993). It’s About Time: Better Health Care In A Minute (Or Two). Healthwise, Inc.